Privacy Policy

Last updated: May 4, 2026

1. Introduction

Truvene ("AI Board of Directors," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our service.

2. Information We Collect

Account Information: Email address, name, and authentication credentials when you create an account.
Usage Data: Questions you submit, council deliberations, and how you interact with the service.
Payment Information: Billing details processed securely through Stripe. We do not store your full credit card number.
Technical Data: Browser type, IP address, device information, cookies for service functionality, and first-party attribution data such as referral source or campaign parameters.

3. How We Use Your Information

To provide and improve the AI Board of Directors service.
To process payments and manage your subscription.
To send transactional emails (receipts, account updates).
To detect and prevent fraud or abuse.

4. AI Model Usage — We Do NOT Train on Your Data

Your questions and council deliberations are processed through third-party AI models via OpenRouter. We do not use your data to train, fine-tune, or improve any AI models. Your inputs are sent to AI providers solely to generate responses for you and are not retained by us for model training purposes.

5. Third-Party Services

We use the following third-party services:

OpenRouter— LLM gateway / inference. Powers council deliberations by routing your prompts to the AI models you select.
Clerk— Authentication. Handles sign-in, sign-up, and session management.
Supabase— Secure data storage for your account and conversation history.
Stripe— For payment processing. Stripe's privacy policy governs their handling of your payment data.
Vercel— Hosting and CDN for the Truvene application.
Upstash Redis — Rate-limiting and concurrency controls.
Google Workspace — Transactional email (operator notifications via Gmail SMTP).
PostHog— We use PostHog for product analytics and session recordings (with all input fields masked).

6. Cookies

We use essential cookies to maintain your session and authentication state. We also use first-party attribution cookies for approximately 90 days to remember referral and campaign information when you sign up or start checkout. We do not use third-party advertising cookies.

7. Data Retention & Account Deletion

We retain your account data and conversation history for as long as your account is active.

You can delete your account anytime from your billing page (/billing → “More options” → “Delete”). Local data and Stripe subscription cancellation complete immediately. Removal from analytics (PostHog) is processed at the same time as account deletion.

If our automated removal fails, we complete it manually within 30 days.

If you've cancelled and want to fully wipe data, return to /billing (still accessible after cancellation) → “More options” → “Delete”.

8. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Export your data in a portable format.
Withdraw consent where processing is based on consent.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at support@truvene.ai.