1. Introduction
Truvene ("AI Board of Directors," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our service.
2. Information We Collect
- Account Information: Email address, name, and authentication credentials when you create an account.
- Usage Data: Questions you submit, council deliberations, and how you interact with the service.
- Payment Information: Billing details processed securely through Stripe. We do not store your full credit card number.
- Technical Data: Browser type, IP address, device information, and cookies for service functionality.
3. How We Use Your Information
- To provide and improve the AI Board of Directors service.
- To process payments and manage your subscription.
- To send transactional emails (receipts, account updates).
- To detect and prevent fraud or abuse.
4. AI Model Usage — We Do NOT Train on Your Data
Your questions and council deliberations are processed through third-party AI models via OpenRouter. We do not use your data to train, fine-tune, or improve any AI models. Your inputs are sent to AI providers solely to generate responses for you and are not retained by us for model training purposes.
5. Third-Party Services
We use the following third-party services:
- OpenRouter — For accessing AI language models to power council deliberations.
- Supabase — For authentication and secure data storage.
- Stripe — For payment processing. Stripe's privacy policy governs their handling of your payment data.
6. Cookies
We use essential cookies to maintain your session and authentication state. We do not use third-party advertising or tracking cookies.
7. Data Retention
We retain your account data and conversation history for as long as your account is active. You may request deletion of your data at any time by contacting us. Upon account deletion, your data will be removed within 30 days.
8. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Export your data in a portable format.
- Withdraw consent where processing is based on consent.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at support@truvene.com.
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